FAQ

Delivery

Where do you deliver to?

We currently deliver throughout Ireland and Northern Ireland, with selected delivery options available further afield. If you are interested in a piece and require delivery elsewhere, please get in touch and we will do our best to arrange it.

How much is delivery?

Standard delivery is €8.99 throughout Ireland and Northern Ireland with free delivery on orders over €299 (excluding furniture — please see below for details).

Furniture and oversized items are priced separately depending on size, weight and location.

How long will my order take to arrive?

Smaller pieces including furniture items in stock are typically dispatched within a few working days. For items to-order, delivery times may vary and can take approximately 4 – 6 weeks. Found and vintage pieces may arrive sooner depending on availability and courier scheduling.

Furniture & Larger Pieces

How are furniture items delivered?

Larger pieces are delivered via specialist couriers to ensure they arrive safely and with care.

What if access to my property is difficult?

Please ensure there is suitable access before ordering larger pieces. It is the customer’s responsibility to check access prior to delivery. Unfortunately, we are unable to carry items up flights of stairs. If you are unsure, feel free to contact us in advance and we can help guide you.

One-Off Finds

Are your vintage pieces one of a kind?

Most are available in single quantities and are often difficult to source. Once sold, we may not be able to find another.

Will vintage pieces show signs of age?

This is part of their charm and their magic! Many found pieces will naturally carry subtle imperfections, markings or wear consistent with age and use. We always aim to photograph and describe pieces as accurately as possible.

Is your lighting certified?

Our vintage lighting does not carry current electrical certification. Where stated, a fitting has been checked for basic function, but this is not an electrical safety test. Due to the age and individual history of each piece, all vintage lighting must be inspected and installed by a Registered Electrical Contractor before use.

Orders & Contact

Can I reserve a piece?

For selected one-off pieces, short reservations may be possible. Please contact us directly regarding availability.

Can I see pieces in person before buying?

The Quiet Edit operates primarily online, but selected pieces may occasionally be available to view by appointment. Please get in touch if there is something you would like to see in more detail.

How can I contact you?

For all enquiries, please contact us at info@thequietedit.ie or through the contact form on the website.

Styling & Product Advice

Can you help me style a piece within my home?

Absolutely. The Quiet Edit grew naturally from Carla’s interiors work and the same thoughtful approach carries through both.
We are always happy to offer guidance on how pieces may sit within a space. You are welcome to email us with any questions or arrange a video consultation.

Do you offer interior design services?

Yes — alongside The Quiet Edit, Carla continues to work on interior design projects. See carlabenedetti.com for details.

Returns & Refunds

Can I return an item?

Yes. Eligible items can be returned for a full refund within 14 days of receipt provided they are unused and in their original condition.

Are any items non-returnable?

Due to their nature, certain furniture, vintage or made-to-order pieces may be non-returnable unless faulty or damaged. This will always be clearly stated on the product listing.

How are refunds processed?

Refunds are issued to the original payment method once returned goods have been received and inspected.

Notes from The Quiet Edit

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